Guarantees & Warranties

At Garden Spaces we believe our customers deserve the very best so we source high quality materials and employ excellent craftsmanship when creating your contemporary garden building. We are members of Home Improvement Protection (HIP), a well known deposits and guarantee provider.

We appreciate that your garden room represents a significant outlay on your part and we want you to feel that your investment is safe in our hands. That’s why we offer a range of building and manufacturers’ warranties to give you peace of mind.

10-Year Guarantee – up to £50k

We include a guarantee through HIP on residential projects up to a value of £50,000.

This not only insures your 25% deposit (up to £12,500) but also gives you long-term protection on your investment, with cover for any major structural defects that occur within a 10 year period after installation.

5-Year Guarantee – £50k-£200k

We include a guarantee through HIP on residential projects between £50,000 and £200,000. This is charged at 0.5% of the project value.

This not only insures your 25% deposit (up to £50,000) but also gives you long-term protection on your investment, with cover for any major structural defects that occur within a 10 year period after installation.

Manufacturers’ Warranties

In addition to our building guarantee, we have also chosen excellent suppliers who offer the following manufacturers’ guarantees and warranties for individual items that may be used in the construction and finishing of your garden room. NB: These may be subject to terms and conditions and compliance with particular care instructions.

All relevant warranty certificates will be supplied after completion of your garden room.

Flooring

Windows & Doors

NOTE: Ironmongery / furniture is guaranteed for 12 months

Roofing

Limitation of Warranties

Please note: As is common practice, many warranty periods may only cover replacement costs of materials, and not the labour element for repairs. We will always try and keep labour costs to an absolute minimum, and at cost covering/break even level.